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    Lab

    No. 23

    LiveAI agents & copilots · AI

    Field-level confidence panel

    This panel makes extraction confidence visible at the field level and updates scores after review.

    Matching the plan people actually type

    Shorthand like “blue shield ca ppo” is expanded and scored against every accepted plan. The score decides: match silently, confirm with the patient, or hand to a person. Type your own.

    From Conversational booking
    23Field-level confidence panelInteractive
    Insurance match20 plans
    1. Keep typing: three letters to match.
    Waiting for input

    Let’s build something people can trust.

    Accolade / PlushCarePatient billing$4.5MAccolade / PlushCareConversational booking1stAccolade / PlushCareWeight management60%Integris Software (acq. by OneTrust)Data privacyAcquiredClarium HealthHospital supply chain5MedScout (interview exercise)Sales activity tracking4HealthSherpa (interview exercise)Fintech integrations30+Rivian (through Allytics)Vehicle insurance3